Leapfrog the Competition with 3CX Phone System Pro!
Boost your company’s sales, increase your employee’s productivity even further and provide better customer service than your competitors with 3CX Phone System Pro!
The Pro edition includes all the award-winning features of the Standard 3CX Phone System edition but also adds fantastic advanced call features that are geared to stepping up your customer service and ensuring your company stays ahead of the competition.
Advanced Call Features:
- Never miss a call! Your customers can hang up and still retain their position in the queue. They’re automatically called back they reach the top of the queue.
- Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls.
- Improve customer service by screening calls with the Listen In, Listen In and Whisper and Barge In feature.
Massively increase your employee’s productivity by providing advanced call features such as real-time call statistics, wallboards, SLA alerts, a selection of queues and more! The Pro edition also includes seamless Microsoft Exchange Phone book and IVR integration.
3CX Phone System Pro Key Features:
- Monitor the status of queues by seeing how many callers are in the queue.
- Log staff in and out of queues.
- Review the time your staff logged in and out of queues.
- Wallboards – Display real-time queue and call statistics directly on a monitor.
- Additional queue strategies include:
- Round Robin
- Longest Waiting
- Least Talk Time
- Fewest Answered
- Hunt by Threes – Random
- Hunt by Threes – Prioritized
- Get instantly notified when callers have been in a queue beyond the set SLA time.
- Meet your customer service requirements by viewing all call events.
Key PBX Features:
- Integrate Microsoft Exchange 2012 Server’s Unified Messaging with 3CX Phone System for its voicemail and IVR.
- Integrate your Microsoft Exchange 2012 phone book.
- View remote 3CX installs and see the presence of your colleagues in other office from around the world.
Current major 3cx users are:
Upgrade to 3CX Phone System Pro Today!
3CX Phone System Pro is a license key only upgrade, meaning all you need to do is purchase the upgrade from us and reactivate 3CX Phone System. Take a look at the upgrade pricing here. For more information on the Pro edition, give me a call today.
Reduce Your Costs, Increase Your Productivity and Mobility with 3CX Phone System for Windows
Move to 3CX Phone System – an award-winning open standard Windows-based IP PBX that replaces traditional proprietary hardware PBX whilst providing enterprise-style features at a fraction of the cost.
- Lower your company’s call costs and truly globalize your business by leveraging VoIP Providers and bridging your offices for free inter-office calls.
- Increase mobility by allowing your employees to take their office extension with them wherever they go!
- Increase productivity with Unified Communications features that allow you to setup conference calls and web meetings in a matter of seconds and see the presence of your colleagues.
3CX Phone System supports popular SIP phones, VoIP providers and traditional PSTN lines. The web-based management console makes it easy to configure, eliminating the need to hire expensive telecom consultants.
Step into the future of web conferencing with 3CX WebMeeting – the new and unparalleled video conferencing platform which leverages WebRTC Technology for a seamless, user-friendly experience with no need for additional plugins or software.
“We have been very pleased with the overall capability of 3CX Phone System within our business. With a Windows-based system, we have control over the phones and don’t have to pay for support from our old provider.” – Brian Dunn, Agilis
10 Advantages of 3CX Phone System
- Software based: Easy to install & manage
- Inexpensive to buy and expand
- Work from anywhere with iOS & Android clients
- Leverage existing IT infrastructure & Server hardware
- Save on your phone bill with SIP Trunks & Mobile / Remote clients
- Integrated video conferencing using WebRTC
- Better customer service with advanced call queues
- Integrate with CRM & Accounting software
- Standards based – use popular IP Phones, SIP Trunks
- Click 2 Call from your website
You can view the 3CX Datasheet and the 3CX Phone System brochure (PDF) or download 3CX Phone System for Windows here. If you require any assistance with setting up 3CX Phone System, we’re happy to help.
Take a look at the 3CX Web Meeting Datasheet and find out how your business can cut costs and increase productivity by leveraging WebRTC.